QuickBooks Online Payroll - Intermittent Issue

Incident Report for QuickBooks

Resolved

Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions.

Thank you for your patience as we worked to resolve this issue.
Posted May 12, 2026 - 14:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.
Posted May 12, 2026 - 13:54 PDT

Update

We are continuing to investigate this issue.
Posted May 12, 2026 - 13:14 PDT

Investigating

We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information
Posted May 12, 2026 - 12:49 PDT
This incident affected: QuickBooks Online (United States, Canada).
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